The J&P Promise & Customer Commitment
- Day received: all parts listed on an inventory sheet.
- Pieces will be cleaned, stripped, blasted (as needed), etc., and a written quote will be sent to customer based on quality level specified by customer. (There will be a small fee charged for stripping, blasting & shipping.)
- Work on pieces will begin when authorization and 1/2 (50%) deposit is received. (NOTE: The inventory sheet received by the customer is a complete listing of all customer parts held in possession at J&P Plating.)
- Process time depends on the quality level specified and amount of work to be done on part(s). IE: repair, etc (Street, Super Street, etc.) and does not begin until the deposit is received.
- Work will be returned (UPS or FedEx, C.O.D.) for balance due unless job is paid for in full by the new completion date with a certified check, cash, credit card, or money order. (Personal checks are accepted, however, parts will not be released form J&P until the check has cleared the bank.)
- Any complaint must be made in writing within 30 days after completion
- Any problem part must be returned to J&P for an evaluation.
*All projected completion dates are tentative and will be based on the volume of work in the shop at the time, and the amount of work to be done to the part or parts.
**All multiple part incoming work must be disassembled prior to arrival at J&P (locks from door handles, etc.). In the event more disassembly is required, the necessary work will be completed and any relevant fees assessed. J&P will not be responsible for any damage incurred in the disassembly process.
***Extremely pitted an/or weathered zinc based die-castings (pot-metal) can be difficult to replate perfectly. While J&P’s work is guaranteed against defects in plating and workmanship (flaking & peeling), it is possible that some replated parts may exhibit some raised areas in the plate due to contaminated metal beneath and are not considered defective.
WE DO NOT GUARANTEE AGAINST RUST
Regarding Aluminium and Stainless Steel
Removal: DO NOT USE A SCREWDRIVER - A correct tool can be purchased at a parts store. Using a screwdriver can result in serious damage to the piece.
Welding: Tears, fractures, holes, and cracks can be repaired. However, it can be very difficult to have a perfect color match in a welded area.
Dents: Stainless and Aluminium can be very thin. When dents are pounded out, the piece is enlarged as the metal stretches. Pounding out large damaged areas can run the risk of the piece not fitting correctly.
Kinks: It is impossible to remove most kinks without ruining the piece.
Undamaged Aluminium and Stainless: Undamaged Aluminium and Stainless is not a problem as it can be buffed to look like new again.
Policy For Plating on Unpolished/Non-Buffed Surfaces
Surfaces to be polished and or buffed , must be designated by the CUSTOMER. All other surfaces will be cleaned and /or blasted as needed and then plated.
When processing USED Zinc based die-castings, it is necessary to remove impurities caused over time. This may be accomplished by buffing and polishing. Any of the work part left un-buffed/polished -(AREAS TO BE PAINTED OR THE BACKS OF THE PARTS)- May show blistering or bubbling in the plating.
Instructions For Painting Unpolished (Non-buffed) Plated Surfaces
A. ZINC BASED DIE-CASTINGS
- Be sure to mask off the polished surfaces of your part to avoid any errant abrasions.
- Gently abrade the top layers of the surface of the blisters and/or bubbles, creating as flat a surface as possible.
- Add layers of body putty until a smooth surface is obtained * .
- Paint can be applied to the primed area.
* Some times a liquid primer can be applied with some thickness, permitting gravity (Covering small bubbles, blisters, or roughness) to create a smooth surface.
B. ALL OTHER METALS
Start with step #3